Chhattisgarh CM Bhupesh Baghel has launched Mukhyamantri Mitaan Yojana Portal at cgmitaan.in. CG Mukhyamantri Mitan Yojana will enable people to get home delivery of services. Check services list, track Mukhyamantri Mitaan Yojana application status.  
Now people will not have to make visits at their blocks, municipal corporations / councils, tehsils & govt. offices for services. With the launch of CG Mukhya Mantri Mitan Yojana, people would be able to avail these services at their home. A sahayak mitra will come at their doorsteps, complete formalities, takes service fees and get these certificates home delivered.

Chhattisgarh Mukhyamantri Mitaan Yojana 2023

The Chhattisgarh State government is striving to provide all the government services to its citizens via the mechanism of "घर पहुँच सरकारी सेवा" through a new flagship scheme 'Mukhyamantri Mitaan Yojana'. 

Objectives of CG Mukhyamantri Mitaan Yojana

Mukhyamantri Mitaan Yojana aims to make the public service delivery system equally accessible to all the citizens with enhanced accountability, transparency, responsiveness and inclusiveness. The primary objectives of the Mukhyamantri Mitaan Yojana are:-
  • To deliver citizen services in a time bound manner.
  • To provide hassle free citizen service delivery channel.
  • To provide platform for citizen to get first-hand information about the citizen centric government services.
For availing the government services, normally citizens have to make multiple rounds to the blocks, municipal corporations, tehsils, government offices, and other concerned departments. However, through Mukhyamantri Mitaan Yojana, the Chhattisgarh State Government aims to bring in a paradigm shift in the way the citizens can get required government services and the certificates issued.

CG Mitaan Yojana Portal 

Mukhyamantri Mitaan Yojana focuses on the collection of the required documents from the home of the citizens through a nominated individual “Mitaan” who shall be scanning the certificates and would get the processes rolling for issuance of the certificates/ services to the citizens and once the certificate is issued by the department, same shall be delivered at the citizens door-step by the Mitaan in a sealed envelope. If you want to know more, go to official Mukhyamantri Mitaan Yojana Portal at https://cgmitaan.in/

1st Phase of CG Mukhyamantri Mitan Yojana

Through the Mukhyamantri Mitaan Yojana the state government is overhauling the way G2C services are being provided and is making the overall experience of the citizens more lucid, without any requirement of travelling to government offices.

Currently the Mukhyamantri Mitaan Yojana has been launched in 14 Municipal Corporations of the State and in the due course of time it shall be expanded to other Urban Local Bodies gradually.
The MukhyaMantri Mitaan services are available from 8AM to 8PM, citizens can avail the service at their convenient time.
  • Ambikapur
  • Bhilai
  • Bhilai-Charoda
  • Bilaspur
  • Birgaon
  • Chirimiri
  • Dhamtari
  • Durg
  • Jagdalpur
  • Korba
  • Raigarh
  • Raipur
  • Rajnandgaon
  • Risali

How to Book A Slot

To get doorstep delivery of services, all citizens will have to call a specified helpline number. Each citizen can call on contact number 14545 to book a slot for Mukhyamantri Mitaan Yojana. On placing a call, citizen will be asked for the name of service and then a Mitaan would be assigned for assisting citizens. Mitaan will visit at the home of citizens at scheduled time. The workers will take necessary documents along with application form, take photo at mobile & then go to applicant's house to provide certificate. 

This CG Mukhyamantri Mitan Yojana is based on the Doorstep Delivery Scheme of the Delhi government. This scheme was a success in Delhi and many people got their certificates home delivered. So, the Chhattisgarh govt. wants to replicate this scheme of home delivery of public services.

Service List under Mukhyamantri Mitan Yojana

  • Marriage Registration and Certificate
  • Marriage Certificate Correction
  • Birth Certificate
  • Birth Certificate Correction
  • Death Certificate
  • Death Certificate Correction 
  • Domicile Certificate
  • OBC Certificate
  • SC/ST Certificate
  • Income Certificate
  • Land Information
  • Request for Nakal of Document Non-Digitized (Copy of Land Record etc.)
  • Shop and Establishment Registration
  • Aadhaar - Child Enrollment upto 5 years
  • Aadhar mobile number update
  • PAN Card

Track Mitaan Yojana Application Status

  • First of all, visit Mukhyamantri Mitaan Yojana official website https://cgmitaan.in/
  • On reaching homepage, click on "Track Application" link or scroll down to the bottom of homepage.
  • Enter application number and then click "Submit" to check Mukhyamantri Mitaan Yojana application status.

Steps for Mukhyamantri Mitaan Yojana Application Process

  • Appointment Booked
  • In progress by field agent
  • In progress by field department
  • Out for Delivery
  • Delivered

Contact Us

  • Location: State Urban Development Agency, Nava Raipur Atal Nagar, Indravati Bhawan, Raipur, Chhattisgarh - 492002
  • Working Days: All Days (Except 3 National Holiday)
  • Timeline: 8 am to 8 pm
  • Call: 14545

Frequently Asked Questions (FAQ's)

Question: What is Hamar Sarkar Hamar Dwar (Mukhyamantri Mitaan Yojana)?
Answer: Hamar Sarkar Hamar Dwar (Mukhyamantri Mitaan Yojana) aims to provide more than 100 citizen centric services to the citizen of chhattisgarh via home delivery model. Currently services are launched in 14 cities of Chhattisgarh.

Question: What are the objectives of Hamar Sarkar Hamar Dwar (Mukhyamantri Mitaan Yojana)?
Answer: Mukhyamantri Mitaan Yojana has been envisaged with multiple objectives like to deliver citizen services in a time bound manner, to provide hassle free citizen service delivery channel, to provide platform for citizen to get first-hand information about the citizen services, develop a governance mechanism which assess the actual impact of the project, create a positive awareness about the governance and state partnership with the citizen.

Question: Who can avail service through Mukhyamantri Mitan Yojana?
Answer: Mukhyamantri Mitaan Yojana is now operational in 14 ULBs in Chhattisgarh and citizens residing in these ULBs are eligible to avail services through Mukhyamantri Mitaan Yojana.

Question: What are ULBs where Mukhyamantri Mitaan Yojana is active?
Answer: Ambikapur, Bilaspur, Dhamtri, Korba, Rajnandgaon, Bhilai, Birgaon, Durg, Raigarh, Risali, Bhilai-Charoda, Chirmiri (Koriya), Jagdalpur & Raipur

Question: How do I avail services through Mitaan?
Answer: Citizen will have 3 (three) modes of raising Service Request. Mode 1: You can call 14545 where well-trained Call Centre Executives will be available to assist citizens and requests for citizen centric service available on Mitaan.

Question: How much do I have to pay to avail services through Mitaan?
Answer: Citizen has to pay Rs 50 and applicable Departmental fees to avail services. Departmental fees differ from service to service.

Question: How do I confirm if my appointment is booked or not?
Answer: Once the appointment is booked, you will receive an SMS on your registered mobile number. You can also verify appointment status on ‘Track your Application status’ page/section of this website.

Question: Can I avail multiple services in one slot?
Answer: One service can be availed in one slot. To avail multiple services, you can book individual slot for each service.

Question: What documents do i need to avail services through Mitaan?
Answer: Requirement of documents vary from service to service. Please click on ‘Service List’ in order to know about the mandatory requirement of document/s required for the desired service.

Question: How do I track the status of service availed through Mitaan?
Answer: You will get an SMS updates on the registered mobile number at each step of application process. You can also track through ‘Track your Application status’ page/section of this website.

Question: How do I confirm the agent visiting me is genuine?
Answer: Mitaan Field Executive will be wearing official uniform and carry ID card. For further authentication, once the appointment is booked, you will receive details of Mitaan Field Executive on the registered mobile number which you can use to verify Mitaan Field Executive.

Question: Can I reschedule my appointment?
Answer: Yes, you can reschedule your appointment 1 day before the scheduled time in case of any unforeseen circumstances by calling the Call Centre Number.

Question: Where do I contact in case Mitaan does not reach on time?
Answer: You may contact to the Call Centre Executive to know about Mitaan Field Executive status.

Question: What payment option are enabled / available?
Answer: Cash mode and various digital payment modes (UPI, Paytm etc) are available.

Question: On which days is service available?
Answer: Service is available from 8 AM to 8 PM on all days of the week except 26th January, 15th August and 2nd October.

Question: Do I Handover original copies of supporting document to Mitaan Field Executive required for the service?
Answer: The Mitaan Field Executive will scan the documents in the tablet/Mobile in your presence, upload the documents in the system and return back the original documents to you. Mitaan Field Executive is not authorized to bring hard copies of your supporting documents either in original or photocopy.

Question: How can I get my certificate?
Answer: Mitaan Field Executive shall deliver the certificate in a sealed envelope by visiting to your address given by you at the time of application submission.

Question: What is timeline for the service I Applied?
Answer: Time line varies from service to service. To know about the timeline for each service, please click on ‘Service List’.

Question: Do I need to pay any additional amount other than the fees being paid at the time of application submission?
Answer: No, the fees paid by you at the time of application submission is including everything.